Tag: omotenashi

All the articles with the tag "omotenashi".

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  Omotenashi: Japanese Hospitality That Isn't 'Customer Service'

  By K. Yama ·

  Updated: 13 Jun, 2026

  Omotenashi is Japanese hospitality — but it isn't customer service. No tips, no script: anticipatory care with nothing expected back, born in the tea room.

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